Welcome to AGGRO ELECTRNICS STORE.
This website is owned and operated by AGGRO ELECTRNICS STORE.
We provide this website service (the “Service”) to you to allow you to browse and/or order products and services (the “Products”).
As a user (referred to as "you” or “your" or “customer”) of this website, you acknowledge that your use of this website is subject to our terms and conditions mentioned below (The “Terms and Conditions”).
We recommend that you carefully Read the Terms and Conditions before using the website and the online service.
· Product Information and Prices
· Amendment of Terms and Conditions
· Contact US
We reserve the right to change the Terms and conditions at any time, and which will be deemed as effective when posted on our website (as indicated at the top of this page).
By registering an Account or using the Services of the Website, you agree to be bound by the Terms and Conditions. If you are not a consumer or business concern, you confirm that by using the website that have the authority to bind any business on whose behalf you are using the website.
Accessing certain functions of the Service, requires that you must create and register an account that is secured by a password (the “Account”). Your Account is exclusive to you and is non-transferable to others.
Use of the website is available to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" as per local Contract Acts are not eligible to use the website.
To be a “Registered User”, you must be at least 21 years of age and must provide true and accurate information when creating the Account If you are a minor, you may use this website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms and Conditions and accepts to be fully responsible and liable for the Account its use. We reserve the right to refuse Service, terminate Accounts, or cancel orders at our sole discretion.
By using the website, you agree to be bound by the Terms and Conditions, and you warrant that the information provided during the registration process is true and accurate. You agree and accept the responsibility for the activities under your Account.
Security of Website
You are prohibited from violating the security of the website, to mention few but not limited to:
You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of the website or any activity being conducted on the website. The website will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
Registration – My account
Registration includes Your Information that you provide us on our website to deal with us, and for us also to contact you. You agree that we may use Your Information to manage your Registration and to control your identity during the online checkout process. Your Information will form part of a record of your dealings with us.
Our website assumes no liability to anyone for the losses or damages that may arise consequently to any failure by you in protecting your password or account.
We recommend that you notify us of any suspicious activities on your account by contacting us immediately through any means
AGGRO ELECTRNICS STORE reserves itself the right to amend and alter this limitation at any time, whether for promotional offers or regular product offering.
Product Information and Prices
We shall strive to provide accurate service and product information and pricing on our website (such as, pricing, stock sold-out or unavailable, product features, specifications … etc.), yet, typographical errors may occur from time to time.
Though the colors of the products as they appear on the Website will be displayed as accurately as possible, still the colors of the product will depend on your monitor (we cannot guarantee accurate display of any color of your monitor).
Publishing any form of product/service information (such as offers, flyers, marketing proposal, ads …etc.) on the website does not guarantee stock, offer, and price availability online or in store.
The website cannot confirm the pricing and total cost of a product until online checkout is completed. In case, due to an error, a product is listed and invoiced at an incorrect price (or with incorrect information), the website has the right, to either contact you for instructions or to cancel your order and notify you of such cancellation.
The store pricing could at times differ from the website prices, and our prices are subject to change without prior notice.
Online Order process
As a Registered User, you may purchase Products through our website. All orders and purchases that you place on www.Aggrokw.com will be subject to acceptance in accordance with the below Payment and Delivery terms.
Payment for a Product order, you agree to pay the full amount as indicated in the order process (including any other charges that may be applicable).
Your Order Confirmation sets out the final details of your purchase. We will e-mail to you an order acknowledgement message that details your Products purchase. Note that this e-mail is not to be considered as an order confirmation or acceptance by us.
Following our acceptance of your order, we shall dispatch the Products to you, hence, fulfilling contract between you and us - unless we have notified you that we do not accept your order
We suggest that you print your order acknowledgement and terms for your own records, because we may not retain your order details on our website. However, if you wish to obtain details of previous orders, please contact us and you will be directed to our Customer Service Department.
AGGRO ELECTRNICS STORE shall do its best efforts to prevent price error on the website. However, in some cases errors may occur in the pricing of the Products on the Website or during the order process due to errors in transmission. AGGRO ELECTRNICS STORE will in all good faith resolve any issues that may arise because of such errors, and you agree to cooperate with AGGRO ELECTRNICS STORE in resolving such issues, and you agree that AGGRO ELECTRNICS STORE shall have full discretion to determine the appropriate resolution.
Our website provides the possibility for online product purchase and payment. Prices and Payment transactions (including authorizations and settlements) will be in Kuwaiti Dinar (KD).
In general, we accept the following modes of payment,
We take payment from you once we receive your online purchase order, and you will receive an order acknowledgment once the payment has been authorized. We cannot accept any liability if payment is refused or declined by the debit or credit card supplier for any reason.
The Delivery time will be from 48 to 72 hours according to the product and brand, depends on the delivery times of the Agencies. We shall make all efforts to deliver Products within the estimated delivery time; yet we are not liable for any delay or failure to deliver within the estimated time that may be caused by unforeseen circumstances
We will try to contact you before scheduling delivery to provide you information on the delivery timings. The Delivery timing communicated to you is for indicative purposes only. The delivery of order for a combination of light and heavy weight items may entail delivering the products to the specified address in different consignments and timings.
we could not make the delivery due to your non-availability or refusal to
accept the delivery on the scheduled delivery date, then a redelivery schedule
to be arranged against KD 3 as minimum fees or KD
In the absence of the customer, a delivery is considered complete if any family member or home house cleaner domiciling at the same address of the customer signs the Delivery Note:
Cancellation by AGGRO ELECTRNICS STORE: AGGRO ELECTRNICS STORE reserves itself the right to cancel an order due to any of the following reason:
Cancellation by Customer: You can cancel the order in case AGGRO ELECTRNICS STORE fails to deliver the products in five (5) working days from the date we confirmed your order. To process cancelation of an order, Please contact Us www.aggrokw.com
Refunds are made through your bank account. The refund may take up to 15 days. However, any additional fees like delivery, MyFatoorah, or Installation fees that have been added to the invoice or during payment when purchasing the order or after contacting you to confirm any other fees will not be refundable. The refund will be solely on the product you paid not any other fees or services.
Exchange and Return
If a customer needs to exchange product or changed his mind in a received product, he can exchange the product within 15 days from the invoice date. Products to be returned or exchanged must remain unused, undamaged and in original sealed pack.
No cash refund will be made, Products in exchange. In this case of a product exchange or return to collected from the customer’s residence, then a fee of KD 3 or KD 10 for far areas as mentioned in the payment section above will be applicable.
To return a product that is in the process of delivery within the 4 days window, you may contact our Customer Service Center.
In the unlikely event that your product is reported to be defective within two (2) days from the invoice date, you can submit a request to return the product that must be in its original packing with full set of accessories and manuals included.
We do not accept return of products which have scratches, damaged because of misuse, or malfunction due to wrong voltage connection. At our sole discretion, we may consider returns that do not satisfy the above criteria. Also, we do not accept return of products without its receipt as a proof of purchase.
We recommend that you keep your delivery receipt and copy of your order, as proof of purchase in the event of any after-sales queries.
You acknowledge and agree that all copyright, trademarks, and all other intellectual property rights in all materials and/or content made available as part of your use of our website shall remain at all times vested in us or our licensors. You are permitted to use this material and/or content only as expressly authorized by our licensors or us.
All Product names, trade names, service names, tag lines, or logotype distinguished in form, text, or otherwise from surrounding text (e.g., all capital letters), (collectively, “Marks”) are trademarks owned by or licensed to, unless otherwise noted. The Marks on our website are variously protected by the laws of the State of Kuwait and other countries. Use of any of these Marks may not be made without the prior written consent of AGGRO ELECTRNICS STORE, except for the sole purpose of identifying the Products or Services originating from AGGRO ELECTRNICS STORE.
You acknowledge and agree that the material and content shown at our website is made available for your personal non-commercial use only and that you may download such material and content only for the purpose of using this Website. You further acknowledge that any other use of the material and content of our website is strictly prohibited, and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, or create derivative works of such material and content.
The Website may provide the opportunity for Registered Users to post reviews and other comments, questions, suggestions, or other information on the website. You warrant that any such User Content submitted by you to www.Aggro.com is original (and does not infringe the copyright of others), and you hereby grant AGGRO ELECTRNICS STORE perpetual, irrevocable, non-exclusive, royalty free license to use such User Content so submitted, without any further recourse to you, and you hereby waive all rights in such User Content. You agree that you will not post any content that is contrary to public moral or is defamatory, inflammatory, that infringes copyright, or that may otherwise breach common decency or be contrary to law.
AGGRO ELECTRNICS STORE has the right but not the obligation to monitor and edit or remove any activity or User Content, and takes no responsibility and assumes no liability for any User Content posted by you or content posted by any third party.
AGGRO ELECTRNICS STORE does not warrant that the Website, Contents and Products available through it will be free from errors, and there may be incompleteness, delay, omissions, interruption, etc. in materials or Service available through the website.
AGGRO ELECTRNICS STORE takes reasonable measures to prevent the introduction of viruses or other malicious code to its website. However, we do not guarantee nor warrant that the Website is free from such malicious features, and we are not liable for any harm or damages caused or attributable (directly or indirectly) by such destructive features.
Under no circumstances and in no event shall AGGRO ELECTRNICS STORE be held liable to any party for any direct or indirect losses or damages (such as, but not limited to, loss of profit, loss of programs / data … etc.). This holds true even if (i) AGGRO ELECTRNICS STORE has been advised or should have known of the possibility of such damages, arising, or related to your use of the website, (ii) your provision of personal information to AGGRO ELECTRNICS STORE, (iii) acts or negligence on the part of AGGRO ELECTRNICS STORE, staff, employees, or its agents.
Notwithstanding anything herein to the contrary, AGGRO ELECTRNICS STORE’s aggregate liability for any loss or damage that you may incur and arising out of your use of the Website, shall be limited to a sum equal to the amount paid by you for the Product(s) in respect of one incident attributable to the same cause.
We will take all reasonable measures and precautions to keep details of your order and payment secure, but, unless we are negligent, we are not liable for any losses caused because of unauthorized access to information provided by you.
By using our website, you fully agree, to the extent permitted by law, to indemnify and hold AGGRO ELECTRNICS STORE, its directors, employees, agents, contractors, and licensors harmless with respect to any claims arising out of your breach of these Terms, your use of the website, your non-compliance with applicable law in the jurisdiction in which you are accessing the website or the Service, or any action taken by AGGRO ELECTRNICS STORE as part of its investigation of a suspected violation of these Terms or as a result of its finding or decision that a violation of these Terms has occurred.
The use of the Website and the contract between you and AGGRO ELECTRNICS STORE shall be governed by the law of Kuwait, and disputes to be resolved exclusively in the courts of Kuwait.
The Products assumed and purpose to be used for personal use only – and not for business purposes.
Any links or references to other Internet sites (“hyperlinks”) contained on our website are provided as a convenience to the website users, and AGGRO ELECTRNICS STORE is not responsible for the content or operation of such linked Internet sites. Any hyperlinks should in no way be construed as a representation or promotion by AGGRO ELECTRNICS STORE. The use of those linked Internet sites/hyperlinks is done at your own risk and cost.
You agree that you will not assign, transfer, or sub-contract any of your rights or obligations under these Terms or any related order for Products to any third party, unless agreed upon in writing by AGGRO ELECTRNICS STORE.
AGGRO ELECTRNICS STORE reserves the right to transfer, assign or sub-contract the benefit of the whole or part of any of its rights or obligations under these Terms or any related contract, to any third party
AGGRO ELECTRNICS STORE shall be under no liability for any delay or failure to deliver Products or perform any obligation in the events of Force Majeure – which without being limited to, mean events of war, riots, civil war, rebellion, earthquake, cyclones, flood, or any other natural physical disaster and/or acts of God.
No failure or delay by AGGRO ELECTRNICS STORE to exercise any powers, rights or remedies under these Terms will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them.
These Terms do not create or confer any rights or benefits enforceable by any person that is not a party, except a person who is a permitted successor or assignee.
These Terms including the documents or other sources referred to in these Terms and Conditions supersede all prior representations, understandings and agreements between you and AGGRO ELECTRNICS STORE relating to the use of the website, and sets forth the entire agreement and understanding between you and AGGRO ELECTRNICS STORE for your use of the website.
You here by agree that all agreements, notices, disclosures, and other communication that we provide to you electronically satisfy any legal requirement that such communication be in writing.
We provide you with the facility to have your own Website Credit account that is associated with your Account.
· In case you made a purchase return, you are opted to either get a refund in your bank account or your Website Credit account – which you can use for future product purchases available at our website.
· In case there may be insufficient Website Credit funds to cover the full purchase price of your order, you will be required to either apply additional credit or to select an alternative method of payment to satisfy the remaining cost balance of your order.
AGGRO ELECTRNICS STORE Website Credit can only be used online at Aggro.com, and you cannot use it to pay for purchases at AGGRO ELECTRNICS STORE Showrooms. Also, note that Aggrokw.com Website Credit cannot be transferred to another person or account.
Warranty and Repair
Products sold by AGGRO ELECTRNICS STORE website or in showroom are covered by the Distributor’s / Agent’s warranty conditions.