Welcome
to AGGRO
ELECTRNICS STORE.
This
website is owned and operated by AGGRO ELECTRNICS STORE.
We
provide this website service (the “Service”) to you to allow you to
browse and/or order products and services (the “Products”).
As
a user (referred to as "you” or “your" or “customer”)
of this website, you acknowledge that your use of this website is subject to
our terms and conditions mentioned below (The “Terms and Conditions”).
We
recommend that you carefully Read the Terms and Conditions before using the website and the online
service.
·
Product Information and Prices
·
Payment
·
Delivery
·
Amendment of Terms and Conditions
·
Contact US
General
Terms of use
We
reserve the right to change the Terms and conditions at any time, and which
will be deemed as effective when posted on our website (as indicated at the top
of this page).
By
registering an Account or using the Services of the Website, you agree to be
bound by the Terms and Conditions. If you are not a consumer or business
concern, you confirm that by using the website that have the authority to bind
any business on whose behalf you are using the website.
Accessing
certain functions of the Service, requires that you must create and register an
account that is secured by a password (the “Account”). Your Account is
exclusive to you and is non-transferable to others.
Use of
the website is available to persons who can form legally binding contracts
under applicable law. Persons who are "incompetent to contract" as
per local Contract Acts are not eligible to use the website.
To be a
“Registered User”, you must be at least 21 years of age and must provide true
and accurate information when creating the Account If you are a minor, you may
use this website only under the supervision of a parent or legal guardian who
agrees to be bound by these Terms and Conditions and accepts to be fully
responsible and liable for the Account its use. We reserve the right to refuse
Service, terminate Accounts, or cancel orders at our sole discretion.
By
using the website, you agree to be bound by the Terms and Conditions, and you
warrant that the information provided during the registration process is true and accurate.
You agree and accept the responsibility for the activities under your Account.
Security
of Website
You are
prohibited from violating the security of the website, to mention few but not
limited to:
You
agree not to use any device, software, or routine to interfere or attempt to
interfere with the proper working of the website or any activity being
conducted on the website. The website will investigate occurrences that may
involve such violations and may involve, and cooperate with, law enforcement
authorities in prosecuting users who are involved in such violations.
Registration – My account
Registration
includes Your Information that you provide us on our website to deal with us, and for us
also to contact you. You agree that we may use Your Information to manage your
Registration and to control your identity during the online checkout process.
Your Information will form part of a record of your dealings with us.
You’re
Information and related details will be protected in accordance with our
privacy policy. When using the website, you are fully responsible for
maintaining the confidentiality of your account, your password, restricting the
access to your computer, and you agree to accept responsibility for all
activities occurring under your account.
Our
website assumes no liability to anyone for the losses or damages that may arise
consequently
to any
failure by you in protecting your password or account.
We recommend that you notify us of any suspicious activities on your account by contacting us immediately through any means
AGGRO
ELECTRNICS STORE reserves itself the right to amend and alter this limitation at
any time, whether for promotional offers or regular product offering.
Product
Information and Prices
We
shall strive to provide accurate service and product information and pricing on
our website (such as, pricing, stock sold-out or unavailable, product features,
specifications … etc.), yet, typographical errors may occur from time to time.
Though
the colors of the products as they appear on the Website will be displayed as
accurately as possible, still the colors of the product will depend on your
monitor (we cannot guarantee accurate display of any color of your monitor).
Publishing
any form of product/service information (such as offers, flyers, marketing
proposal, ads …etc.) on the website does not guarantee stock, offer, and price availability
online or in store.
The
website cannot confirm the pricing and total cost of a product until online
checkout is completed. In case, due to an error, a product is listed and
invoiced at an incorrect price (or with incorrect information), the website has
the right, to either contact you for instructions or to cancel your order and
notify you of such cancellation.
The
store pricing could at times differ from the website prices, and our prices are
subject to change without prior notice.
Online
Order process
As a
Registered User, you may purchase Products through our website. All orders and
purchases that you place on www.Aggrokw.com will be subject to acceptance
in accordance with the below Payment and Delivery terms.
Payment for a Product order, you
agree to pay the full amount as indicated in the order process (including any
other charges that may be applicable).
Your
Order Confirmation sets out the final details of your purchase. We will e-mail
to you an order acknowledgement message that details your Products purchase.
Note that this e-mail is not to be considered as an order confirmation or
acceptance by us.
Following
our acceptance of your order, we shall dispatch the Products to you, hence,
fulfilling contract between you and us - unless we have notified you that we do
not accept your order
We
suggest that you print your order acknowledgement and terms for your own records,
because we may not retain your order details on our website. However, if you
wish to obtain details of previous orders, please contact us and you will be
directed to our Customer Service Department.
AGGRO
ELECTRNICS STORE shall do its best efforts to prevent price error on the
website. However, in some cases errors may occur in the pricing of the Products
on the Website or during the order process due to errors in transmission. AGGRO ELECTRNICS STORE will in all good faith resolve
any issues that may arise because of such errors, and you agree to cooperate with AGGRO ELECTRNICS STORE in resolving such
issues, and you agree that AGGRO ELECTRNICS STORE shall have full discretion to determine the
appropriate resolution.
Payment
Our
website provides the possibility for online product purchase and payment.
Prices and Payment transactions (including authorizations and settlements) will
be in Kuwaiti Dinar (KD).
In
general, we accept the following modes of payment,
We take
payment from you once we receive your online purchase order, and you will
receive an order acknowledgment once the payment has been authorized. We cannot
accept any liability if payment is refused or declined by the debit or credit
card supplier for any reason.
Delivery
The
Delivery time will be from 48 to 72 hours according to the product and brand, depends on the delivery
times of the Agencies. We shall make all efforts to deliver Products within the
estimated delivery time; yet we are not liable for any delay or failure to
deliver within the estimated time that may be caused by unforeseen
circumstances
We will
try to contact you before scheduling delivery to provide you information on the
delivery timings. The Delivery timing communicated to you is for indicative
purposes only. The delivery of order for a combination of light and heavy
weight items may entail delivering the products to the specified address in
different consignments and timings.
In case
we could not make the delivery due to your non-availability or refusal to
accept the delivery on the scheduled delivery date, then a redelivery schedule
to be arranged against KD 3 as minimum fees or KD.
In the
absence of the customer, a delivery is considered complete if any family member
or home house cleaner domiciling at the same address of the customer signs the
Delivery Note:
Order
Cancelation
Cancellation
by AGGRO
ELECTRNICS STORE: AGGRO ELECTRNICS STORE reserves itself the right to cancel an order
due to any of the following reason:
Cancellation by Customer: You can cancel the order in case AGGRO ELECTRNICS STORE fails to deliver the products in five (5) working days from the date we confirmed your order. To process cancelation of an order, Please contact Us www.aggrokw.com
Refunds
are made through your bank account. The refund may take up to 15 days.
However, any additional fees like delivery, MyFatoorah, or Installation fees
that have been added to the invoice or during payment when purchasing the order
or after contacting you to confirm any other fees will not be refundable. The
refund will be solely on the product you paid not any other fees or services.
Exchange
and Return
If a
customer needs to exchange product or changed his mind in a received product,
he can exchange the product within 15 days from the invoice date. Products to be
returned or exchanged must remain unused, undamaged and in original sealed
pack.
No cash
refund will be made, Products in exchange. In this case of a product
exchange or return to collected from the customer’s residence, then a fee of KD
3 or KD 10
for far areas as mentioned in the payment section above will be
applicable.
To
return a product that is in the process of delivery within the 4 days
window, you may contact our Customer Service Center.
In the
unlikely event that your product is reported to be defective within two (2)
days from the invoice date, you can submit a request to return the
product that must be in its original packing with full set of accessories and
manuals included.
We
do not accept return of products which have scratches, damaged because of misuse, or malfunction
due to wrong voltage connection. At our sole discretion, we may consider
returns that do not satisfy the above criteria. Also, we do not accept return of products without its
receipt as a proof of purchase.
We
recommend that you keep your delivery receipt and copy of your order, as proof
of purchase in the event of any after-sales queries.
Intellectual
Property
You
acknowledge and agree that all copyright, trademarks, and all other
intellectual property rights in all materials and/or content made available as
part of your use of our website shall remain at all times vested in us or our
licensors. You are permitted to use this material and/or content only as
expressly authorized by our licensors or us.
All
Product names, trade names, service names, tag lines, or logotype distinguished
in form, text, or otherwise from surrounding text (e.g., all capital letters),
(collectively, “Marks”) are trademarks owned by or licensed to, unless
otherwise noted. The Marks on our website are variously protected by the laws
of the State of Kuwait and other countries. Use of any of these Marks may not
be made without the prior written consent of AGGRO ELECTRNICS STORE, except for the sole
purpose of identifying the Products or Services originating from AGGRO ELECTRNICS STORE.
You
acknowledge and agree that the material and content shown at our website is
made available for your personal non-commercial use only and that you may
download such material and content only for the purpose of using this Website.
You further acknowledge that any other use of the material and content of our
website is strictly prohibited, and you agree not to (and agree not to assist
or facilitate any third party to) copy, reproduce, transmit, publish, display,
distribute, commercially exploit, or create derivative works of such material
and content.
The
Website may provide the opportunity for Registered Users to post reviews and
other comments, questions, suggestions, or other information on the website.
You warrant that any such User Content submitted by you to www.Aggro.com is
original (and does not infringe the copyright of others), and you hereby grant AGGRO ELECTRNICS STORE perpetual, irrevocable,
non-exclusive, royalty free license to use such User Content so submitted,
without any further recourse to you, and you hereby waive all rights in such
User Content. You agree that you will not post any content that is contrary to
public moral or is defamatory, inflammatory, that infringes copyright, or that
may otherwise breach common decency or be contrary to law.
AGGRO
ELECTRNICS STORE has the right but not the obligation to monitor and edit or
remove any activity or User Content, and takes no responsibility and assumes no
liability for any User Content posted by you or content posted by any third
party.
Liability
AGGRO
ELECTRNICS STORE does not warrant that the Website, Contents and Products
available through it will be free from errors, and there may be incompleteness,
delay, omissions, interruption, etc. in materials or Service available through
the website.
AGGRO
ELECTRNICS STORE takes reasonable measures to prevent the introduction of
viruses or other malicious code to its website. However, we do not guarantee
nor warrant that the Website is free from such malicious features, and we are
not liable for any harm or damages caused or attributable (directly or
indirectly) by such destructive features.
Under
no circumstances and in no event shall AGGRO ELECTRNICS STORE be held liable to any
party for any direct or indirect losses or damages (such as, but not limited
to, loss of profit, loss of programs / data … etc.). This holds true even
if (i) AGGRO
ELECTRNICS STORE has been advised or should have known of the possibility of
such damages, arising, or related to your use of the website, (ii) your
provision of personal information to AGGRO ELECTRNICS STORE, (iii) acts or
negligence on the part of AGGRO ELECTRNICS STORE, staff, employees, or its agents.
Notwithstanding
anything herein to the contrary, AGGRO ELECTRNICS STORE’s aggregate liability
for any loss or damage that you may incur and arising out of your use of the
Website, shall be limited to a sum equal to the amount paid by you for the
Product(s) in respect of one incident attributable to the same cause.
We will
take all reasonable measures and precautions to keep details of your order and
payment secure, but, unless we are negligent, we are not liable for any losses
caused because of unauthorized access to
information provided by you.
By
using our website, you fully agree, to the extent permitted by law, to
indemnify and hold AGGRO ELECTRNICS STORE, its directors, employees, agents,
contractors, and licensors harmless with respect to any claims arising out of
your breach of these Terms, your use of the website, your non-compliance with
applicable law in the jurisdiction in which you are accessing the website or
the Service, or any action taken by AGGRO ELECTRNICS STORE as part of its investigation
of a suspected violation of these Terms or as a result of its finding or
decision that a violation of these Terms has occurred.
Miscellaneous
Provisions
The use
of the Website and the contract between you and AGGRO ELECTRNICS STORE shall be governed by the
law of Kuwait, and disputes to be resolved exclusively in the courts of Kuwait.
The
Products assumed and purpose to be used for personal use only – and not for
business purposes.
Any
links or references to other Internet sites (“hyperlinks”) contained on
our website are provided as a convenience to the website users, and AGGRO ELECTRNICS STORE is not responsible for
the content or operation of such linked Internet sites. Any hyperlinks should
in no way be construed as a representation or promotion by AGGRO ELECTRNICS STORE. The use of those linked
Internet sites/hyperlinks is done at your own risk and cost.
You
agree that you will not assign, transfer, or sub-contract any of your rights or
obligations under these Terms or any related order for Products to any third
party, unless agreed upon in writing by AGGRO ELECTRNICS STORE.
AGGRO
ELECTRNICS STORE reserves the right to transfer, assign or sub-contract the
benefit of the whole or part of any of its rights or obligations under these
Terms or any related contract, to any third party
AGGRO
ELECTRNICS STORE shall be under no liability for any delay or failure to deliver
Products or perform any obligation in the events of Force Majeure – which
without being limited to, mean events of war, riots, civil war, rebellion,
earthquake, cyclones, flood, or any other natural physical disaster and/or acts
of God.
No
failure or delay by AGGRO ELECTRNICS STORE to exercise any powers, rights or remedies
under these Terms will operate as a waiver of them nor will any single or
partial exercise of any such powers, rights or remedies preclude any other or
further exercise of them.
These
Terms do not create or confer any rights or benefits enforceable by any person
that is not a party, except a person who is a permitted successor or assignee.
These
Terms including the documents or other sources referred to in these Terms and
Conditions supersede all prior representations, understandings and agreements
between you and AGGRO ELECTRNICS STORE relating to the use of the website, and sets
forth the entire agreement and understanding between you and AGGRO ELECTRNICS STORE for your use of the
website.
You
here by agree that all agreements, notices, disclosures, and other
communication that we provide to you electronically satisfy any legal
requirement that such communication be in writing.
Website
Credit
We
provide you with the facility to have your own Website Credit account that is
associated with your Account.
·
In case you made a purchase return, you are opted to either get
a refund in your bank account or your Website Credit account – which you can
use for future product purchases available at our website.
·
In case there may be insufficient Website Credit funds to cover
the full purchase price of your order, you will be required to either apply
additional credit or to select an alternative method of payment to satisfy the remaining
cost balance of your order.
AGGRO
ELECTRNICS STORE Website Credit can only be used online at Aggro.com, and you
cannot use it to pay for purchases at AGGRO ELECTRNICS STORE Showrooms. Also, note
that Aggrokw.com Website Credit cannot be transferred to another person or
account.
Warranty and Repair
Products
sold by AGGRO
ELECTRNICS STORE website or in showroom are covered by the Distributor’s / Agent’s
warranty conditions.